Returns & Exchanges
At Feline Natural K9, we want you and your pet to love your new fashion finds, which is why we offer a 30-day hassle-free return policy on all unworn and unwashed items. If your purchase isn't the perfect fit, we are committed to making the exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in sellable condition during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.